Skill Darpan
Refund Policy
**SkillDarpan.in**
**Effective Date:** 31 August 2026
**Last Updated:** 31 August 2026
## 1. Introduction
This Cancellation & Refund Policy applies to payments made for programs, training, internships, workshops, courses, certifications, assessments, events, and other paid services offered through **SkillDarpan.in** (“SkillDarpan”, “we”, “us”, or “our”).
By registering for a paid service and completing payment, you agree to this Cancellation & Refund Policy along with our Terms & Conditions and Privacy Policy.
Students and parents/guardians are advised to carefully review the program details, eligibility requirements, fees, schedule, mode of delivery, and this Refund Policy before making payment.
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## 2. Program Fees
SkillDarpan may charge fees for services including:
* Training programs
* Internship programs
* Skill-development programs
* Workshops
* Webinars
* Certification programs
* Assessments
* Registration
* Mentorship programs
* Learning resources
* Events
* Other educational or career-development services
The applicable fee will ordinarily be displayed or communicated before payment.
Fees may vary depending on the program, duration, delivery mode, certification requirements, institutional collaboration, and services included.
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## 3. Student Cancellation
If a student wishes to cancel enrollment after making payment, the refund will depend on the status and commencement of the program.
### Cancellation Before Program Commencement
A student may request cancellation before the scheduled commencement of the program.
Where the request is accepted, SkillDarpan may provide a refund after deducting any applicable:
* Payment gateway charges
* Transaction charges
* Registration or administrative charges specifically disclosed as non-refundable
* Taxes or statutory charges that cannot be recovered
* Costs already incurred specifically for the student's enrollment
The exact refund eligibility may vary for programs having specific cancellation terms.
### Cancellation After Program Commencement
Once a training, internship, workshop, course, or other program has commenced, the program fee will ordinarily be **non-refundable**.
This applies even where the student:
* Stops attending classes
* Does not participate in the internship
* Fails to complete assignments
* Does not submit required projects
* Changes college or institution
* Changes academic schedule
* Is unable to continue because of personal reasons
* Does not use the provided learning resources
* Fails to satisfy attendance requirements
* Becomes ineligible for certification because of non-completion
SkillDarpan may consider exceptional circumstances on a case-by-case basis, but such consideration does not create an entitlement to a refund.
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## 4. Registration and Administrative Charges
Where a registration, application, admission, processing, assessment, or administrative fee is specifically identified as **non-refundable**, that amount will ordinarily not be refunded after the applicable registration or processing service has been provided.
Students should review the applicable program information before making payment.
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## 5. Internship Program Fees
Payments made for internship programs may include charges relating to:
* Training
* Mentorship
* Program administration
* Project supervision
* Assessments
* Learning resources
* Certification
* Workshops
* Other program services
An internship program fee should not be interpreted as a payment in exchange for employment.
Unless expressly stated otherwise, participating in a SkillDarpan internship does not guarantee employment, placement, stipend, salary, or any particular career outcome.
Refunds for internship programs will be governed by the same cancellation rules described in this Policy and any specific conditions disclosed for that internship.
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## 6. SkillDarpan Cancellation of a Program
If SkillDarpan cancels a paid program before it begins and does not provide a reasonable replacement or rescheduled option, eligible students will ordinarily be offered:
* A full or applicable refund; or
* Transfer to another suitable program, where the student agrees.
Where a program is rescheduled rather than cancelled, students will be informed about the revised schedule.
If the revised schedule creates a material conflict for the student, SkillDarpan may consider a refund or program transfer depending on the circumstances and applicable program terms.
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## 7. Changes in Schedule, Trainer or Delivery Mode
Reasonable operational changes will not ordinarily constitute cancellation of a program.
These may include changes to:
* Class timings
* Session dates
* Trainers or mentors
* Training venue
* Online meeting platform
* Individual sessions
* Learning resources
* Minor program structure
* Delivery arrangements
Where there is a substantial change to the nature or delivery of a paid program, SkillDarpan will make reasonable efforts to provide an appropriate alternative.
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## 8. Online and Hybrid Programs
For online and hybrid programs, students are responsible for ensuring access to:
* A suitable smartphone, tablet, or computer, as required
* A stable internet connection
* Required software or applications
* Phone/WhatsApp communication where applicable
Refunds will ordinarily not be provided for problems arising solely from the student's:
* Internet connection
* Device failure
* Failure to install required software
* Failure to join scheduled sessions
* Incorrect contact information
* Personal technical difficulties
SkillDarpan will make reasonable efforts to assist with platform-related technical issues within its control.
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## 9. Failed Payment Transactions
A transaction may occasionally fail while the payment amount is temporarily debited from the student's account.
This may occur because of:
* Banking issues
* UPI processing errors
* Payment gateway failures
* Network interruptions
* Transaction timeouts
* Technical issues
Where SkillDarpan has not successfully received the payment, the amount will ordinarily be reversed by the relevant bank or payment provider according to its applicable processing timeline.
Students should contact their bank or payment provider if an automatic reversal is delayed.
SkillDarpan may assist by confirming the payment status available in its records.
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## 10. Duplicate Payments
If a student is accidentally charged more than once for the same registration or transaction, the duplicate amount may be refunded after verification.
The student should provide:
* Registered Name
* Registered Email Address
* Registered Phone Number
* Program Name
* Transaction ID(s)
* Payment Date
* Payment Amount
* Relevant payment receipt or screenshot, if requested
Once verified, the duplicate transaction will be processed for refund through the appropriate payment method where possible.
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## 11. Incorrect Payment Amount
If a student accidentally pays an incorrect amount, the student should contact SkillDarpan as soon as possible.
SkillDarpan will review the transaction and determine whether:
* The excess amount can be refunded;
* The amount can be adjusted against the applicable program fee; or
* Additional payment is required.
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## 12. Certificate Fees
Where a separate fee is charged specifically for certificate processing, verification, printing, or delivery, such fee may become non-refundable once the certificate has been generated, processed, printed, dispatched, or otherwise substantially fulfilled.
If a certificate contains an error caused by incorrect information submitted by the student, correction or reissuance charges may apply.
Where the error was caused by SkillDarpan, reasonable correction will ordinarily be provided without an additional correction fee.
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## 13. Non-Attendance and Non-Completion
Failure to attend or complete a program does not automatically qualify the student for a refund.
No refund will ordinarily be provided where a student:
* Does not attend the program
* Leaves the program voluntarily after commencement
* Does not complete required attendance
* Does not complete assignments
* Does not submit required projects or reports
* Fails an assessment
* Fails to meet certificate requirements
* Does not participate despite being provided access
* Is removed because of serious misconduct or violation of applicable program rules
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## 14. Removal for Misconduct
A student may be suspended or removed from a program for serious violations of SkillDarpan's Terms & Conditions or applicable program rules.
Examples may include:
* Fraud
* Impersonation
* Forged documents
* Harassment
* Academic misconduct
* Cheating
* Certificate fraud
* Unauthorized sharing of paid materials
* Serious disruption of classes
* Misuse of SkillDarpan systems
Where removal results from serious misconduct, fees already paid will ordinarily be non-refundable to the extent permitted by applicable law.
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## 15. Promotional and Discounted Programs
Programs purchased using:
* Promotional discounts
* Coupon codes
* Scholarships
* Special institutional pricing
* Limited-period offers
* Promotional campaigns
may be subject to additional refund conditions communicated at the time of registration.
A refund, where approved, will ordinarily be calculated based on the **actual amount paid** by the student and not the original undiscounted price.
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## 16. Refund Request Procedure
To request an eligible refund, the student should contact SkillDarpan through the official support details published on SkillDarpan.in.
The request should include:
* Student's Full Name
* Registered Email Address
* Registered Mobile Number
* Program Name
* Registration/Enrollment ID, where available
* Transaction ID
* Amount Paid
* Payment Date
* Reason for Cancellation or Refund
* Supporting documents, where relevant
Incomplete requests may require additional information before they can be reviewed.
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## 17. Refund Review
Submitting a refund request does not automatically guarantee approval.
SkillDarpan may verify:
* Enrollment details
* Payment records
* Program commencement date
* Attendance
* Services already provided
* Learning resources already accessed
* Certificate status
* Applicable program-specific terms
* Reason for cancellation
* Other relevant circumstances
Students will be informed of the outcome after reasonable review.
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## 18. Refund Processing Timeline
Once a refund has been approved by SkillDarpan, we will ordinarily initiate the refund within **7–10 business days**.
After initiation, the time required for the amount to appear in the student's account may depend on the payment gateway, bank, card network, UPI provider, or other payment service provider.
SkillDarpan cannot control delays caused solely by banks or third-party payment providers after a refund has been successfully initiated.
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## 19. Refund Method
Where reasonably possible, refunds will be processed to the **original payment method** used for the transaction.
Depending on the original payment method, refunds may be processed through:
* UPI
* Debit/Credit Card
* Net Banking
* Payment Gateway
* Bank Account
* Other appropriate payment mechanism
SkillDarpan may request additional payment or banking information where reasonably necessary to process a refund that cannot be returned through the original payment channel.
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## 20. Program Transfer
In certain situations, SkillDarpan may allow a student to transfer enrollment to:
* Another batch
* Another date
* Another equivalent program
* A future program
Such transfers are subject to availability, eligibility, price differences, and applicable program conditions.
A program transfer is not guaranteed and must be approved by SkillDarpan.
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## 21. Exceptional Circumstances
SkillDarpan may consider exceptional refund requests involving circumstances such as serious emergencies or other situations that make participation genuinely impractical.
Such requests may require supporting documentation.
Any exception granted will apply only to the particular case and will not establish a general entitlement for other registrations.
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## 22. Force Majeure
Where a program is delayed, suspended, modified, or rescheduled because of circumstances beyond SkillDarpan's reasonable control, including natural disasters, government restrictions, public emergencies, internet or infrastructure failures, strikes, or similar events, SkillDarpan may provide reasonable alternatives such as:
* Rescheduling
* Online delivery
* Batch transfer
* Program credit
* Other appropriate arrangements
Refund eligibility in such circumstances will depend on the services already provided, the available alternatives, applicable law, and the specific circumstances.
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## 23. Payment Disputes and Chargebacks
Students should contact SkillDarpan before initiating a payment dispute or chargeback so that payment or service issues can be investigated.
Fraudulent or knowingly false chargeback claims may result in suspension of the associated account or services, subject to applicable law and payment-provider procedures.
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## 24. Consumer Rights
Nothing in this Policy is intended to exclude, restrict, or override any mandatory rights available to consumers under applicable Indian law.
Where any provision of this Policy conflicts with a mandatory legal requirement, the applicable legal requirement will prevail.
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## 25. Changes to This Policy
SkillDarpan may update this Cancellation & Refund Policy periodically.
Changes may be made because of:
* Changes in programs
* Changes in payment processes
* Changes in business practices
* Changes in applicable laws or regulations
* Changes in third-party payment services
The latest version will be published on SkillDarpan.in with the revised “Last Updated” date.
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## 26. Contact Us
For cancellation, payment, or refund-related queries, please contact SkillDarpan through the official support details published on:
**Website:** SkillDarpan.in
When contacting us about a payment, please keep your **Transaction ID and registered mobile number/email address** available so that we can locate the transaction.
**SkillDarpan**
Training • Internship • Skill Development • Student Career Development
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